Problem Statement
A global leader in power plant O&M services managing over 40 thermal power plants worldwide struggled with escalating costs driven by reliance on on-site experts and limited visibility into asset health. The absence of centralized monitoring resulted in reactive maintenance, frequent downtimes, and challenges in meeting performance standards across their geographically dispersed plants.
Objective:
The OEM aimed to revolutionize its Operations & Maintenance (O&M) services by centralizing asset monitoring, minimizing on-site interventions, and consistently meeting stringent availability and performance standards. With Pulse-Intelligent Digital Twin, the OEM sought to optimize asset utilization, predict and address maintenance needs proactively, elevate service quality, and strengthen its competitive advantage in the market.